Sastemny
Help & support
Use this page as the front door for product questions, billing issues, and security reports. We route workspace incidents separately from marketing-site feedback.
Workspace and onboarding
If you are already a customer, sign in and use in-app support links so we can see your tenant, plan, and recent errors. That is faster than email for configuration or channel webhook problems.
Billing
For invoices or card updates, email support@sastemny.com with the email on the account. There is no trial — paid packages start after checkout, and Free starts without a card.
Security disclosure
Send vulnerability reports to the same support channel with “security” in the subject. Please avoid public disclosure until we acknowledge receipt.