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SASTEMNY
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How it works

How Sastemny works

Five steps from waitlist invite to daily sales — the same sidebar labels and areas you see after sign-in.

Previews below are illustrative. Your live chats, catalog, and orders appear once you connect channels.

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How Sastemny works

  1. Step 1 / 5

    Set up your workspace

    Start from the dashboard and finish Setup: business profile, team roles, and billing. Owners handle sensitive controls; staff stay in Orders and Conversations.

    • Dashboard shows what needs attention today
    • Setup checklist until you are ready to sell
    • Role-based access for owners and staff

    Setup checklist

    • Business profile and store details
    • Team roles — owner vs staff access
    • Connect WhatsApp, Instagram, or Facebook
    • Publish your first catalog items

    Illustrative preview. Your live threads and orders appear after you sign in.

  2. Step 2 / 5

    Connect your channels

    Integrations walks you through WhatsApp, Instagram, and Facebook. New threads land in Conversations with order context — no retyping order numbers in side apps.

    • Guided connection for each channel
    • One inbox for every DM
    • Each thread linked to the customer and their orders
    SASTEMNYSample

    Metro Retail

    via WhatsApp

    Do you have the blue hoodie in medium? Pickup tomorrow if possible.

    Kayan

    Medium is in stock. I sent the link and opened order 1042 for pickup tomorrow.

    Order #1042

    Blue hoodie · M · pickup tomorrow

    Paid

    Illustrative preview. Your live threads and orders appear after you sign in.

  3. Step 3 / 5

    Publish your catalog

    Catalog is what customers buy from. Kayan can draft from a menu photo or file; you review, fix details, and publish when it is right.

    • Items, variants, and pricing in one place
    • Kayan-assisted drafts from photos or files
    • Nothing goes live until you approve
    sastemny.com/workspace

    Catalog

    Items, prices, photos, and stock—what Kayan quotes from in chat.

    Navy jacket · L

    $450.00

    12 in stock

    Gift bundle

    $890.00

    Live on WA & IG

    Express delivery

    $320.00

    Add-on service

    Illustrative preview. Your live threads and orders appear after you sign in.

  4. Step 4 / 5

    Sell from one inbox

    Orders list every sale with the tabs you already use — overview, items, payment, customer, activity, and fulfillment. Kayan drafts on-brand replies and can open or update orders from the thread.

    • Same order labels as in the app
    • Kayan drafts; your team approves or takes over
    • Payment confirmation and refunds stay under your control
    sastemny.com/workspace

    Orders

    Queue, prep, and shipped orders in one filterable list.

    OrderCustomerStatusTotal
    #1042Ahmed M.Preparing$890.00
    #1041Noura S.Paid$1,240.00
    #1039Mahmoud A.Shipped$450.00

    Kayan in the thread

    Drafts a reply, matches catalog items, and proposes the next order step — you send or edit before the customer sees it.

    Illustrative preview. Your live threads and orders appear after you sign in.

  5. Step 5 / 5

    Ship, pay, and track

    Mark orders fulfilled, sync with Bosta in Egypt, and roll up totals in Analytics and Wallet. Paymob handles merchant wallet payouts in EGP.

    • Fulfillment and activity history on each order
    • Bosta sync for Egyptian merchants
    • Analytics, billing, and exports when finance needs them
    9:41
    GlobalEgypt

    Order · shipping

    Order sync preview

    Sastemny order

    #1042

    Ready to ship
    CustomerAhmed M.
    TotalEGP 890
    Auto-sync
    Bostabosta

    Bosta tracking

    BOS-928401

    Picked up · in transit

    Packed
    Shipped
    In transit
    1

    Connect Bosta

    Add your merchant API key once in integrations.

    2

    Fulfill in CRM

    Process the order—address and items already captured from chat.

    3

    Ship in Bosta

    Pickup, delivery, and tracking stay in Bosta like today.

    Illustrative preview. Your live threads and orders appear after you sign in.

Ready to run your store from chat?

Join the waitlist — we onboard new workspaces in controlled batches.

Join waitlist
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