v1.110.3
Kayan honesty floor: goldens, catalog re-embed, and human handoff tickets
Shop replies are scored against a recorded golden suite, catalog vectors refresh on save, and a Human control opens an inbox ticket instead of a silent pause.
Fixed
- Eighty-plus tenant goldens (identity, catalog, policy, handoff, injection, isolation) plus catalog-honesty and Egyptian/Kuwaiti dialect cases run on fixtures in CI. Invented prices fail even from a single ungrounded amount, and unknown SKU, policy, or competitor questions abstain in Arabic and English.
- Creating, updating, or deleting a product queues a catalog re-embed. Unpublish and delete clear the vector. A scheduled backfill reports coverage and the Kayan overview flags a live shop under 95%.
- Every Kayan handoff upserts an inbox ticket with source Kayan, a reason, a conversation link, and a first-response due time. Web chat keeps a Human / مساعدة control, and merchants can filter the needs-attention queue.