The product
SASTEMNY
Product, workspace, custom work, and house questions.
Contact
Write. We answer within 24 hours.
Send the form. It lands in our requests inbox. Product, custom work, and questions. Same team. No phone. We reply within 24 hours.
Request24hThe house
Sastemny. Shieldra EG in Egypt. Shieldra DE in Germany.
Egypt
SHIELDRA EG
Egypt. Support for Africa and the Middle East.
Germany
SHIELDRA DE
Germany. International support.
Custom work
Kitchen, recipes, finance, HRMS, or a request we have not shipped. Scope is written first.
Other mail
Privacy, legal, and security have their own address.
Privacy
privacy@sastemny.comLegal
legal@sastemny.comSecurity
security@sastemny.com
FAQ
Questions about reaching us
Is there a phone?
No. Use the form, or write to the desk that matches your region.
Who answers?
The house. A Shieldra EG team. Requests land in one inbox. We answer within 24 hours.
How do I start custom work?
Send the form, or read Custom solutions first. Scope is written before we build. A custom storefront is three days at most.
Where do I get product help?
Use the form, or write to support@sastemny.com. Start in the workspace when you already have one.
How fast do you reply?
Within 24 hours.