Early access — join the waitlist.Early access is open — join the waitlist for SASTEMNY.
AI commerce workspace
Sell where your customers already chat.
Turn WhatsApp, Instagram & Facebook DMs into tracked orders — Kayan replies, your team stays in control.Every DM becomes a tracked order — Kayan replies in chat, opens orders, and tracks payments while your team stays in control.
Metro Retail
via WhatsApp
Do you have the blue hoodie in medium? Pickup tomorrow if possible.
Medium is in stock. I sent the link and opened order 1042 for pickup tomorrow.
Order #1042
Blue hoodie · M · pickup tomorrow
Today's Revenue
$12,400
Open orders
8
Active chats
12
sastemny.com·Illustrative preview. Your live threads and orders appear after you sign in.
Everything you need to sell in chat — one workspace
- 3WhatsApp, Instagram & Facebook
- 20+Kayan actions from chat
- 16storefront sections
- 1merchant wallet with Paymob
One workspace for conversations, orders, Paymob payments, and delivery — built for teams that sell where customers already chat.
How it works
Three steps from chat to cash
Connect your channels, let Kayan run the thread, and fulfill from one workspace — no tab switching.
Connect channels
Link WhatsApp, Instagram, and Facebook. Every DM lands in one permissioned inbox.
Kayan sells in chat
Kayan answers from your catalog, opens or updates orders in the thread, and validates payment slips when the match is clear.
Fulfill & get paid
Track prep and delivery, collect through your Paymob merchant wallet, and keep customers updated in the same workspace.
One inbox. Every channel.
Switch between WhatsApp, Instagram, and Facebook — same thread, same order context, same team.
Ahmed M.
WhatsApp · Egypt
Is the navy jacket in size L available? I need pickup tomorrow.
Yes — L is in stock. I opened order #1042 for tomorrow pickup and sent the Paymob link.
Order #1042
Pickup tomorrow · Paymob link sent
Channels
3
Open orders
8
Active chats
3
SASTEMNY·Sample workspace — your channels and catalog after signup.
Unified threads
Every DM lands in one permissioned inbox — filter by channel or status without losing context.
Orders in the thread
Kayan opens orders, sends Paymob links, and validates slips while the customer stays in chat.
Team handoff
Approve Kayan drafts, assign threads, and keep one history for your whole team.
Kayan · كيان
The entity that runs with you
Kayan is Sastemny’s AI entity — not a generic chatbot. A whole presence that replies, sells, verifies payments, and keeps customers updated.
Reply like your best agent
Answers pricing, sizes, services, and appointments from catalog data you approved—never from the open web.
Open or update orders from chat
Drafts replies, enriches line items, and ties the conversation to the same order record your team sees.
Notify customers on status
When you enable it, Kayan can message customers about prep, ready, or shipped—configurable per workspace.
Or tap Ask Kayan (bottom corner) to try it now.
AI grounded in your shop—not the open web
You set the tone and guardrails. Kayan works from your approved catalog, orders, and customers—never random web answers.
- Approved catalog only
- Draft replies
- Orders in chat
- Slip validation
- Status updates
- Take over anytime
Your catalog is the source of truth
Turn photos, PDFs, or spreadsheets into approved items, services, and prices. Kayan answers only from what your team signed off—nothing goes live without you.
Slip validation when the match is clear
Customer sends a transfer screenshot? Kayan compares amount, time, and reference to the order. Clear matches move faster; anything uncertain goes to your team.
Your team stays in control
Clear roles, a full audit trail, and instant handoff when you want to reply yourself—so peak hours stay safe and customers never feel stuck with a bot.
Autonomy you can govern
Set persona, hours, channels, and permissions—then approve, reject, or undo every action Kayan takes.
- Approve
- Reject
- Undo
Brand & channels
Persona & tone
Name, voice, and do/don’t rules so Kayan sounds like your brand—not a generic bot.
Shifts & channels
Working hours, per-channel auto-reply on WhatsApp, Instagram & Facebook, and handoff keywords.
Capabilities
Toggle exactly what Kayan can do: orders, tracking, Paymob links, and analytics.
Limits & safety
Spend caps
Monthly message and token limits, plus the model tier—so costs stay predictable.
Sandbox
Test prompts and flows safely without touching live customer threads.
Activity & undo
Full action log with approve, reject, and one-click undo on anything Kayan did.
The platform
From “I’ll take it” to delivery — one workspace
Chat starts the sale. Orders, Paymob collection, shipping, retention, and growth run in the same place—no app switching.
- 1Chat
- 2Order
- 3Pay
- 4Deliver
- 5Grow
- Pay
Payments & wallet
Paymob links & merchant wallet
Collect in chat with Paymob, verify transfer slips, and settle in one merchant wallet.
- Payment links sent from the thread
- Slip validation when the match is clear
- Order
Storefront
Storefront with built-in checkout
Launch a branded store from ready sections—orders land in your workspace automatically.
- 16 sections, drag to arrange
- Promo codes, shipping & checkout included
- Deliver
Fulfillment
Order to doorstep, tracked
Warehouse stock, real shipments, and live tracking pushed back to the customer’s chat.
- Multi-warehouse inventory
- Tracking updates in the same thread
- Customers
Customers
One customer across every channel
WhatsApp, Instagram, and Facebook merge into one profile with orders, loyalty, and vouchers.
- Cross-channel identity merge
- Order + conversation history together
- GrowEarly access
Growth
AI copilot for Meta ads
Connect Meta—Kayan launches, pauses, and rebalances campaigns within spend caps you set.
- Every action waits for your approval
- A/B tests with automatic winners
Your workspace
The same system your team uses every day
Orders, catalog, customers, inbox, analytics, and promos share one sidebar—the numbers and threads always match.
- Real nav groups: Operations, Commerce, Money, and Growth.
- Click any module—see the actual layout, not generic marketing cards.
- WhatsApp, Instagram & Facebook inbox built in—no extra apps.
Orders
Queue, prep, and shipped orders in one filterable list.
| Order | Customer | Status | Total |
|---|---|---|---|
| #1042 | Ahmed M. | Preparing | $890.00 |
| #1041 | Noura S. | Paid | $1,240.00 |
| #1039 | Mahmoud A. | Shipped | $450.00 |
Interactive preview — same structure as app.sastemny.app after signup.
Markets
One workspace worldwide. Native delivery in Egypt.
Sell on WhatsApp, Instagram, and Facebook from the same CRM everywhere. In Egypt, connect your Bosta account once—fulfilled orders sync automatically so you never retype addresses or tracking.
Everywhere else
Omnichannel sales, catalog, payments, and fulfillment tools—no market lock-in.
Egypt, powered up
Paymob checkout for your merchant wallet plus Bosta auto-sync for deliveries and pickups.
- Merchants connect their own Bosta API key in workspace settings.
- Book with carrier on an order—tracking webhooks flow back to the customer chat.
- No double entry—pickup requests and delivery labels stay in your Bosta dashboard.
Available globally today. Bosta sync is built for merchants shipping in Egypt.
Order · shipping
Order sync preview
Sastemny order
#1042
Bosta tracking
BOS-928401
Picked up · in transit
Connect Bosta
Add your merchant API key once in integrations.
Fulfill in CRM
Process the order—address and items already captured from chat.
Ship in Bosta
Pickup, delivery, and tracking stay in Bosta like today.
Industries
Same workspace, shaped for how you sell
Retail, food and drink, or services—one ledger, WhatsApp, Instagram, and Facebook. Pick your vertical and see how the mobile workspace adapts.
Retail
Variants, stock alerts, and shipping labels—from catalog to doorstep in one flow.
- Catalog with variants your team actually trusts in chat
- Low-stock alerts before you promise items in a thread
- Fulfillment and labels from the same order screen
- Same orders, customers, and wallet across every vertical.
- Paymob checkout in Egypt · carrier sync where you enable it.
- Kayan assists in chat—tone and limits you control.
Not sure which profile fits you yet?
Orders
Ahmed M.
#1045 · +20 10x xxx xxxx
Noura S.
#1044
Pricing
Plans and monthly limits
Every plan includes Kayan in chat, WhatsApp, Instagram, Facebook, and the wallet. Start with a 7-day trial (or up to 100 Kayan-handled messages—whichever comes first).
7-day trial on every plan, or until you use 100 Kayan-handled inbound messages—whichever comes first.
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Every plan includes a 7-day trial, or the trial ends when you reach 100 Kayan-handled inbound messages—whichever comes first. After trial, monthly limits on each card apply. Card prices use the row for your selected currency.
How usage is counted
Message
Any inbound customer message that Kayan reads and responds to. Outbound push notifications or tracking updates you send manually do not count.
Paid seat
A future paid login that can use the CRM, change Kayan’s prompts, or override a live conversation. Beta workspaces are typically single-owner; seat enforcement is on the roadmap.
View-only
You may add unlimited view-only logins (for example warehouse or accounting) that can read tracking and orders. Any login that can type in chat or change settings needs a paid seat.
When you go past included volume
- Around 90% of your included messages for the month, we send an email or SMS heads-up. We do not cut off your storefront at 100% mid-cycle.
- After 100%, the card on file may be charged automatically for an additional message pack for that billing period. Pack size and price are always shown at checkout and on the invoice, in your billing currency.
- Each additional paid seat is billed monthly at the extra-seat rate shown on the plan row, in the same currency as that row.
What’s included
Swipe sideways to compare plans →
| Capability | All plans |
|---|---|
| Unified inbox (WhatsApp, Instagram, Facebook) | |
| Kayan AI replies & order creation | |
| Storefront builder & checkout | |
| Payments, wallet & COD | |
| Shipping & tracking | |
| Growth / AI ad copilot | Early access |
FAQ
Straight answers
before you wire production traffic
Security, isolation, billing, and what shows up when customers pay.
Early access
Join the waitlist
We onboard merchants in small batches while the workspace ships. Same product you explored above — not a separate beta build.
- WhatsApp, Instagram, and Facebook in one inbox
- Kayan drafts replies and order steps — you approve what customers see
- EGP plans with Paymob · replace a patchwork of tools
- Invited testers use the same onboarding flow. New workspaces open on a paced schedule.