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For shops that sell online

One system for the whole shop

WhatsApp, Instagram, and Facebook. Catalog, orders, payments, and shipping.

9:41

Inbox

•
  1. 01

    Catalog

    What you sell, ready when they ask.

  2. 02

    Orders

    Opened from the message.

  3. 03

    Payments

    They pay. You see it here.

  4. 04

    Shipping

    It leaves with a tracking line.

How it works

Chat to cash in three steps

Connect channels. Activate Kayan. Review the orders it opens.

Workspace

One inbox. Every channel.

WhatsApp, Instagram, Facebook — same thread, same order.

SASTEMNYSASTEMNY9:41
SASTEMNY · Conversations

Conversations

8 Active

Ahmed M.

WhatsApp · Egypt

Resolve
Kayan

Hi! I'm Kayan — happy to help with sizes and stock.

Just now

Is the navy jacket in size L available? I need pickup tomorrow.

1m ago

Kayan

Yes — L is in stock. I opened order #1042 for tomorrow pickup and sent the payment link.

1m ago

Perfect. Sending the transfer now.

Just now

The real workspace on your computer — WhatsApp, Instagram, and Facebook in one inbox.

  1. 01

    Unified threads

    Every DM in one inbox.

  2. 02

    Orders in the thread

    Orders and checkout links from the thread.

  3. 03

    Team handoff

    Approve drafts. Take over anytime.

Kayan · كيان

Kayan only sells what you add to the shop

First you list what you sell. Then stock and ship-from. Then you teach Kayan the rules.

Categories, products, or services. Names, prices, sizes, variants, and photos. This is the only catalog Kayan may quote.

Catalog

Add product
  • Navy jacket · L$890.00
  • Gift bundle$1,240.00

Edit product

Product images

Navy jacket · LCover
+ Add photos

Add product photos here. The cover is what Kayan sends in chat.

1 of 3

Tap Next to continue

After this, Kayan answers from your shop. Not from the internet.

Payments

Get paid from the same order

Send a checkout link in chat. Check a transfer slip. Money lands in your wallet.

On an unpaid card order, send a hosted invoice. The customer pays without signing in to Sastemny.

Order #1042 · Payment

Navy jacket · size L

Ahmed M.

EGP 890

Payment method

Card

Awaiting card payment

Send a payment link. The customer pays on the hosted invoice.

Send payment linkPayment link ready

Send the link from the order. Copy or open it after it is ready.

1 of 3

Use Next to move between the three screens

Card, bank transfer, or cash on delivery. Same order screen.

Going live with card checkout needs a technical integration.

Fulfillment

Book the shipment. Tracking comes back in chat.

On a paid order, book Bosta. The tracking number lands in the same thread.

Order #1042 · Fulfillment

Ready to ship

Navy jacket · size L

Ahmed M.

EGP 890

PaymentPaid
bostaBooked

Book with carrier (Bosta)

Address and items are already on the order from chat.

Bosta tracking

BOS-928401

Picked up · in transit

Book with carrier on the order. Pickup and labels stay in your Bosta dashboard.

WhatsApp · Ahmed M.

WhatsApp

When does it leave?

Picked up. Tracking BOS-928401. You will get the next status here.

Going live with carrier booking needs a technical integration.

Pricing

Pick a package

Start with a package. Upgrade when you need more messages or seats.

Customers choose how they buy: from your storefront link, or just on WhatsApp, Instagram, and Facebook.

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FAQ

Common questions

Short answers about selling, paying, shipping, and starting.

Yes. Customers can buy in WhatsApp, Instagram, or Facebook. The storefront is optional.

Your workspace is ready

Pick a package. Chat, orders, and payments in one place.